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Matthew 6:33 (ESV) … But seek first the kingdom of God and his righteousness, and all these things will be added to you.


Sticky E-mail Notification Options
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JimDean
Posted 6/3/2010 2:10 PM (#375)
Subject: E-mail Notification Options



Owner/Admin

Posts: 3567
200010005002525
Location:
USA: GA, Lawrenceville
The CLUB is about COMMUNICATION, and the FORUM is where that takes place ... so we want to make it flexible and convenient for everyone. We don't want people to opt out because it creates too many interruptions or a flooded email box ... or because it's too hard to find things when you want to.

We have provided our Forum users with MANY choices of how often they want to be notified of activity on the Forum. Nirvana lets you "subscribe" to specific threads, or "mass subcribe" to particular rooms. If you are subscribed, then you get one email for EVERY POST that occurs in that thread or room. If you subscribe, as I do, to ALL the rooms of ALL N's forums, that can result in several dozen emails on a typical day ... some busy days have a couple hundred. Woof! Unless your goal is to keep track of EVERYTHING, and be johnny-on-the-spot with a reply when appropriate, that's a FLOOD of emails to your inbox ... most people do not want that.

Yes, we do offer a similar subscription option that Nirvana does (to threads &/or rooms of your choice), but there are actually FOUR CHOICES as to how frequently you get emails, and as to what they contain. These four are actually in two categories ... Full-Forum coverage, and Individual-Thread coverage.
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JimDean
Posted 6/3/2010 2:20 PM (#379 - in reply to #375)
Subject: E-mail Notification Options



Owner/Admin

Posts: 3567
200010005002525
Location:
USA: GA, Lawrenceville
Individual-Thread Coverage
There are two options here, and neither one will be active until and unless you choose to subscribe to a Room or a specific Thread. The "how-to" for subscribing is provided elsewhere ... the choices below define how you want subscriptions to be acted upon.

First individual-thread choice: one "New-Post" email for every post, in a thread to which you are subscribed. This is the most-"busy", and most timely option, described above, like Nirvana does. Ours is BETTER though, since we INCLUDE THE TEXT OF THE POST in the email ... you don't have to jump to the Forum to see what it said. And, if you do jump to the Forum to view graphics or get attachments, the link included in the email takes you DIRECTLY to that post ... not just to the top of the thread. The first graphic below illustrates an "Every-Post" email ...

Second individual-thread choice: one "Thread-Prompt" email is sent out when a new post appears in a thread that you've subscribed to, BUT you do NOT get any MORE emails for subsequent posts to that thread, UNTIL you have visited the thread. So, if a thread is very active and there are 20 posts in one day on it, you get ONE email for the first post, and no more until after you have actually visited the thread again, at which time the "prompt flag" is reset. The cool thing is that the link in the email takes you to the FIRST of the posts that you have not yet seen ... you just read and scroll from there to "catch up". This option "auto-resets" once a week ... so, if a notification came in on a Tuesday, and you want to catch up on the weekends, you can wait till Sat to do so. BUT, when the next Tue rolls around, you'll get a single "reminder" email, pointing to the original as-yet-unvisited post ... and the "reminder" email will also tell you how many posts have occured SINCE then. This option is really cool ... not available afaik on any other forums. You can target not only WHAT topics you are interested in, but also WHEN you want to review them, without getting your email box swamped. Max number of emails you get per week, if you do your catch-up reviews once a week, is one for each thread you have subscribed to ... and that, only if there has been activity on it. As Ed would say ... "way cool" !

Thread-Prompt is the default for Mass Subscriptions, since it is the most "efficient" and least-obtrusive ... that's what I recommend you start with. One more note about TP emails ... the Forum engine is smart enough to realize that you don't want to get a TP about your OWN posts ... that is, if you are subscribed to a Thread, and post a reply in it ... you don't need to be prompted about your own post! However, if you select New-Post mode, you will get an email for every post in subscribed Threads, even the ones that you create.

The second graphic below illustrates the initial "Thread-Prompt" email, and the third graphic shows a "Thread-Minder" email that only appears, a week later, if you never subsequently visited the Thread that you were originally Prompted about. This reminder-email will be repeated one additional week as a "Final-Minder" (fourth graphic below) if you do visit the thread, or unsubscribe to it via the link at the bottom of the email. After four weeks have passed (three notifications), if you have not visited the thread, the suspension of notifications for future posts will be released, so subsequent posts after that time can restart the process.

(New-Post Email Sample.png)



(Thread-Prompt Email Sample.png)



(Thread-Minder Email Sample.png)



(Final-Minder Email Sample.png)



Attachments
Attachments New-Post Email Sample.png (182KB - 2 downloads)
Attachments Thread-Prompt Email Sample.png (129KB - 2 downloads)
Attachments Thread-Minder Email Sample.png (173KB - 2 downloads)
Attachments Final-Minder Email Sample.png (34KB - 2 downloads)
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JimDean
Posted 6/3/2010 2:30 PM (#380 - in reply to #379)
Subject: E-mail Notification Options



Owner/Admin

Posts: 3567
200010005002525
Location:
USA: GA, Lawrenceville

Full-Forum Coverage
Again, you have two options available to you ... you must choose one or the other, or both (in the User Settings screen). Each of these choices produces only ONE email per day, covering the entire Forum. If there is no related activity on the forum for that day, no email is sent. So, even if you pick BOTH options (not a bad idea), your inbox will NOT be swamped!


First full-forum choice: one "Daily-Digest" email per day that contains LINKS to the first post made that day on every thread that had any posts that day ... plus a count of how many posts occured since that first one, during the day. The Digest contains info about ALL rooms in the forum which you are authorized to access. It does not include the text of the posts ... just the Section>Room>Thread ID and the link. So, you get only one email per day, but it reports all areas of activity. This is sort of like the Yahoo daily-digest (Nirvana does not offer it), but better, since it only gives one link for each thread, and takes you straight to the earliest post of the day in that thread.


Second full-forum choice: one "Key-Points" email per day will be sent out which contains any postings by the forum Administrator (me), or postings by any section/room Moderators (many general-access forum Rooms and each Special Project Room will have one or more Moderators assigned). These posts will appear in the Key Points summary, regardless of your "subscriptions" settings ... but will only be present IF the Admin/Mod was the one who ORIGINATED that thread. So, it will NOT appear for Admin/Mod replies to threads that OTHER people created ... which will be by far most of the threads on the Forum. The idea is that each section or room might have a "main theme" thread, probably locked, that the Admin/Mod uses to communicate key info, or to consolidate links, etc to particularly useful new info that has appeared. This default will be a cross between the Daily Digest and the Every Post options ... it will cover multiple threads, like DD does, but will also include the text of those postings, like Every Post does. I'm relatively sure that there will not be very many posts that fit this set of rules, and since there is (at most) only one such email per day ... some days no posts will qualify for it ... this will be the "DEFAULT" that everyone gets.


(Daily-Digest Report Sample.png)



(Key-Points Report Sample.png)



Attachments
Attachments Daily-Digest Report Sample.png (58KB - 2 downloads)
Attachments Key-Points Report Sample.png (56KB - 2 downloads)
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JimDean
Posted 6/3/2010 2:40 PM (#381 - in reply to #380)
Subject: E-mail Notification Options



Owner/Admin

Posts: 3567
200010005002525
Location:
USA: GA, Lawrenceville
Time that Emails are sent
(this is info that only a few of you might be interested in ...)

We have some Club members that live across the Atlantic from us, and some that are mid-Pacific. So, it's tricky to determine when is the best time to define "the end of a day" when it comes to user interactions on the forum. The server has to do considerable "crunching" to generate the emails ... each email is unique, since every one of you potentially gets something slightly different, based on what Rooms you have access to, and what Threads and Rooms you are subscribed to.

The schedule for producing the emails is:
"New-Post" emails go out immediately when the post is made, to subscribers.
"Thread-Prompt" emails also go out immediately, if that thread is not already pending your visit.
"Thread-Minder" emails ... the weekly reminders of unvisited threads ... go out at ~2:15 am EST.
"Key-Points" emails containing text of certain full-forum Admin/Moderator posts go out at ~2:45 am EST.
"Daily-Digest" emails with links to the first new post of the day for any thread go out at ~3:15 am EST.

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